Shipping and Returns

Cannabis Seed delivery information:

UK orders
Royal Mail Signed For Delivery is set as our default postage method. A time of delivery is not possible to guarantee: in most cases, however, it takes around 1-3 days from dispatch..

You’ll need to sign for your order upon receipt of the delivery.

UK Postage is £5.95

All orders over £100 qualify for FREE delivery!

European and worldwide orders
We provide international tracked options, which can be tracked in most countries.

Please note: If you have Stealth Shipping included in your order then shipping can only be guaranteed when sending to countries where the shipping can be tracked. Please check with your local postal service.

Your order will require a signature on delivery.

We ship to most countries, worldwide.

Prices cost £8.50 for International Tracked & Signed delivery to mainland Europe.

Other countries’ delivery costs may vary – your delivery costs will be calculated in the checkout process when you have selected the delivery country of choice.

Orders over £100 have FREE delivery world-wide!

Packaging
Our seeds are sent in discreet packaging, which means that when you sign for your order, you’ll gain valuable peace of mind, knowing that no-one else will be able to tell what you have ordered.

Most of our seeds are sent out in original breeders packaging,  these are given an extra layer of protection using bubble-wrap envelopes, to make sure that our seeds get to you in top quality condition. We may need to remove seeds from original packaging for stealth packing

Stealth Shipping
If your item is being sent by Stealth Shipping we guarantee a free re-ship should your parcel go missing. Please wait 5 working days (not including weekends or bank holidays) in the UK, and 25 working days (not including weekends or bank holidays) for the rest of the world before contacting us about any missing parcels.

Please note: If you have Stealth Shipping included in your order then shipping can only be guaranteed when sending to countries where the shipping can be tracked. Please check with your local postal service.

Where are orders sent from?
Our orders are dispatched from our UK offices via the Royal Mail’s signed-for services.

Where do you send orders to?
We ship cannabis seeds to most countries worldwide.

As a matter of vital urgency, we strongly advise our customers to make the necessary inquiries about the local cannabis seed regulations to which they are subject.

We will not be held responsible for any legal issues which may result if we send seeds to you.

 

Delivery Times
Due to various factors (such as the interaction between various postal services), delivery times can vary widely from country to country.

UK orders typically take between 1 and 3 days to arrive.

European orders normally arrive between 3 and 14 working days.

Worldwide orders usually take between 5 and 25 working days to arrive.

All of our orders are dispatched on the next working day, when payment is received before 12.00 GMT (with the exception of weekends, bank holidays, or in the rare event that we have a problem with stock levels).

Parcels in transit to Eastern European countries, such as Bulgaria, The Ukraine and Russia can take up to our maximum expected delivery time, of 25 working days (not including bank holidays or weekends): we shall not consider re-sending a missing package until this maximum estimated delivery time has been reached.

Please do not contact us to ask where your parcel is before the estimated delivery duration has passed.

If your parcel has not arrived after the estimated maximum delivery time, please contact us for our immediate assistance.

Normally it is possible to track your delivery by using the Royal Mail’s website, or by using services provided by your own local postal service.

Returns
Returns instructions

Seed Shack ensures that all of our seeds are of the highest possible quality; if, however, you are not 100% happy with the seeds you have received, please send us your order number and details, using our quick and easy contact form.

Once you have sent us your order number and details, using our contact form, please ensure that you meet the below conditions and if so please return your purchase to: Seed Shack, 12 Station Road, Worle, Weston super Mare, North Somerset, BS22 6AP

Returns conditions
The seeds must remain unopened in their original packaging, and they must be returned within 7 days of receipt.  We recommend that you send them in secure padded packaging, via a tracked service as we cannot issue a refund for damaged seeds, or for seeds that are lost in transit!!